A book extract courtesy of Vitriol McMalice
This month’s extract comes from
Chapter 1: Dealing with staff requests.
Perils await the unwary manager around every corner...
One of the first things you will need to do as manager is to come up with a carefully designed procedure for dealing with staff requests. This is a complicated but necessary task, as inopportune and embarrassing staff requests can come in numerous forms and may arrive at your doorstep via many different forums. Thanks to the increased accessibility offered by e-mail, cell phones, PDAs, fax machines, and other state-of-the-art technologies, a new and challenging staff request lurks around every corner, seeking whomsoever an unwary manager it may devour. No longer safe in your office, thanks to ever-intrusive technology, your seclusion is under constant threat from selfish and inconsiderate subordinates clamoring for your attention, despite your indubitable superiority over them and the mundane matters with which they concern themselves. Read the rest of this entry »
